Homestar FAQ's

1. What is the difference between a Homestar Practitioner Homestar Assessor?
A Homestar Practitioner has a good understanding and knowledge of the fundamentals of Homestar and can help communicate the benefits of Homestar to the market. However, you have to be a Homestar Assessor if you want to design and advise as this course teaches you the knowledge and expertise to lead projects through the Homestar certification. This is the only qualification that can carry out and submit a Homestar assessment for certification.

2. I don’t have the recommended pre-requisites listed on the website. Can I still attend the course?
There aren’t any pre-requisite qualifications required for attending the Homestar Practitioner course, however, we strongly advise that you have the listed pre-requisites before booking onto the Assessor course.

3. Do I have to sit an exam to gain my Practitioner qualification?
Yes – you have to complete a multiple-choice exam to gain your qualification and as a pre-requisite for attending the Assessor course. This is compulsory.

4. How much does the Homestar training cost?
You can find the course fees table on this page

5. How do I access my Homestar assessor certificate?
Once you have gained your Homestar qualification, you can download your certificate from your NZGBC dashboard. You will need to be logged into your profile where you can see your current qualifications and ‘print’ your certificate. This will have the status of your qualification and the expiry date.

6. As a Homestar Assessor, can I assess projects my company are working on or is this seen as a conflict of interest?
Yes, if you are a qualified Homestar Assessor, you can carry our Homestar assessments for your own company. All Homestar assessments are audited by a third party so there are no issues with conflicts of interest.

7. Who can register a Homestar project?
Anybody can register a Homestar Project, and we recommend registering as soon as you know you are going ahead with the assessment so that the NZGBC is aware of your project and can offer advice, keep you up to date on. The Homestar project registration form can be found here. 

8. Do you assign the Assessor to a project once it is registered?
No, the project owner who registered the project needs to engage a Homestar Assessor themselves. Please see the Homestar Process for more details.

9. Can you confirm what my login details are for the Homestar online exam?
These login details are the same ones you use to login to your NZGBC dashboard. You can request a password re-set via ‘forgot password’.

10. Once I have paid for the Homestar training course, are there any other fees?
You are required to maintain your Homestar qualification, which includes a renewal fee every two years. Further information about these fees can be found on this page. For Homestar project fees, please see here.
Sometimes, depending on contractual agreements, Homestar project registration fees are paid by the assessor to simplify matters for their client. However this is completely up to the assessor and client to agree on, and NZGBC has no preference either way.

11. How much can I charge for a Homestar assessment?
The NZGBC does not set assessment fees, this is for the Assessor to decide. As our Assessors are third-party to us and price competitively, they do not disclose their fees to the NZGBC. Try to be realistic about the work involved when setting your fees; consider how complicated the home is, stage of the project (is it still on paper, under construction, or finished), location (travel expenses likely), any innovations, likely technical questions, services like energy modelling, and most importantly, the number of typologies. If it is a multi-dwelling project the number of assessments required will equal the number of typologies. We suggest that assessors consider providing an initial free consultation before committing to a project to help determine all these factors.

12. Why would I train as a practitioner, what can I do?
This is a useful qualification if you work for a product supplier, local or national regulatory body, or other organisation that needs to be familiar with the requirements of Homestar and how they can be met, but is not going to be involved directly in designing, building or assessing homes.

13. What do the Homestar project Admin & Auditfees cover?
NZGBC is very transparent about the fees charged for Homestar, and you can find a breakdown on our Certification fees page. A large portion (and in some cases, the entire fee excluding GST) goes directly into paying third party independent auditors who check submissions to ensure the assessment is without errors or points that cannot be validated before the NZGBC can confirm the rating. This is a key part of maintaining the integrity and robustness of Homestar as a rating that can be trusted.